Business Management

Performance reviews and compensation discussions require diplomacy and sensitivity. Staff have long memories about what is said and done.

Ridding yourself of a problem staff member by giving a false reference is plain wrong for so many reasons. You can’t make the problem someone else’s.

No matter what I read – novel, report or plan – I read the conclusion first. I can absorb the material better when I know the ending.

An executive candidate expected to bring his own people on board when he was hired. There were too many negative implications to this wholesale change out of staff, so I said no.

Attempting physical intimidation in the midst of a business legal dispute was an unexpected tactic. It surprised me, but it didn’t work.

Wise words from a legendary venture capitalist years ago helped us to remember to focus on what we are learning from our everyday experiences.

Many years of running businesses has made me realize that never giving up and doggedly working on a problem often leads to success.

In my experience, people tend to focus on oral and written communication skills and not what I think is the number 1 communication skill – listening.